Information We Collect

Personal Information

We collect personal information that you voluntarily provide when using our budget variance analysis services. This includes your name, email address, phone number, business details, and financial data necessary for budget analysis. We also collect information about your professional background and company size to better tailor our services to your needs.

Financial and Business Data

Given the nature of our budget variance analysis platform, we collect and process financial information including budget figures, actual spending data, variance reports, and related business metrics. This information is essential for providing accurate analysis and insights through our platform.

Technical Information

We automatically collect technical information when you visit our website, including your IP address, browser type, operating system, device information, and website usage patterns. This data helps us improve our platform's performance and user experience.

How We Use Your Information

• Providing budget variance analysis services and generating custom reports
• Processing your financial data to create meaningful insights and recommendations
• Communicating with you about your account, services, and platform updates
• Improving our analysis algorithms and platform functionality
• Ensuring platform security and preventing fraudulent activities
• Complying with legal obligations and regulatory requirements
• Conducting research to enhance our budget analysis methodologies

Information Sharing and Disclosure

coriventaqua does not sell, trade, or rent your personal information to third parties. We may share your information only in specific circumstances outlined below, and always in accordance with Australian privacy laws.

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, conducting business operations, and serving our users. These providers include cloud hosting services, payment processors, and technical support services. All service providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by law, court order, or government regulations. This includes cooperating with law enforcement agencies, regulatory bodies, or other authorities when legally obligated to do so, particularly under Australian financial reporting and privacy legislation.

Your Privacy Rights

How to Exercise Your Rights

To exercise any of these rights, please contact our privacy team using the information provided in the contact section below. We will respond to your request within 30 days and may require identity verification before processing your request. Some requests may take longer to process if they are complex or involve large amounts of data.

Data Security and Protection

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of data in transit and at rest, regular security audits, access controls, and employee training on data protection principles.

Technical Safeguards

Our platform uses industry-standard encryption protocols, secure data centers with physical security controls, regular software updates and security patches, and multi-factor authentication for administrative access. We also conduct regular penetration testing and vulnerability assessments to identify and address potential security issues.

Employee Access Controls

Access to personal information is restricted to employees and contractors who need the information to perform their job functions. All personnel with access to personal data are bound by confidentiality agreements and receive regular training on privacy and security best practices.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Different types of information may have different retention periods based on their purpose and legal requirements.

• Account information: Retained for the duration of your active account plus 7 years after closure
• Financial analysis data: Retained for 7 years in accordance with Australian business record requirements
• Communication records: Retained for 3 years for customer service and legal compliance purposes
• Technical logs and website usage data: Retained for 2 years for security and improvement purposes
• Marketing preferences: Retained until you withdraw consent or request deletion

International Data Transfers

While coriventaqua operates primarily within Australia, some of our service providers may process data internationally. When transferring data outside Australia, we ensure appropriate safeguards are in place, including contractual protections and adequacy assessments of destination countries' privacy laws.

We work only with service providers in countries with adequate data protection laws or those who have implemented appropriate safeguards such as standard contractual clauses approved by Australian authorities. You have the right to request information about any international transfers of your data.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and provide personalized content. You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality and security
• Performance cookies: Help us understand how visitors interact with our website
• Functional cookies: Remember your preferences and personalize your experience
• Analytics cookies: Provide insights into website usage and user behavior patterns

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you by email (if you have provided an email address) and prominently display a notice on our website before the changes take effect.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

Complaints and Dispute Resolution

If you believe we have not handled your personal information in accordance with this privacy policy or Australian privacy laws, you can lodge a complaint with us. We will investigate your complaint and respond within 30 days with our findings and any corrective actions we plan to take.

If you are not satisfied with our response to your complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.